Hiring IT Help Desk Support

Who we are Powerark Solar is one of the top 5 solar distributors in Australia. Our market covers the entire country and parts of other South East Asian. We are headquartered in Melbourne with four other branches across 4 states (WA, NSW, QLD, SA). Our main business to distribute a range of products from Panels to electrical components for our customers in residential and commercial sector.

Job Description

Job Description
Roles and responsibilities:
Troubleshooting & bug fixing
Handling ad-hoc IT support requests as required
Maintain internet infrastructure and phone system across 5 states
IT equipment (PC, License, Fax machine, Photocopiers etc.) management
IT security (password, firewall, access, backup, network, file storage) management
Use Photoshop and Acrobat to generate required files and pictures
Any other job as advised by manager
Essential requirements for the position include:
Tertiary qualifications in IT or a related discipline.
Experience in working in a fast paced and complex environment.
Drive and ambition to improve quality services.
Ability to deal with different personalities.
A self-starter with a thirst for knowledge.
Excellent time management, organization and prioritization skills.
Good verbal and written communication skills in English.
Chinese(Mandarin) speaking is a big plus.

Contract length: 12 months

Part-time hours: 20 per week

Please send your CV to hr@powerarksolar.com.au